Privacy Policy

1. Introduction

Welcome to fixmyphotos.ai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo restoration service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Upload photos for restoration
• Make payments for our services
• Contact us for support
• Subscribe to our newsletter

This information may include your name, email address, phone number, billing address, and payment information.

2.2 Photo Data

We collect and process the photos you upload for restoration. This includes the original image files and any metadata associated with them. We temporarily store these images during the restoration process and permanently delete them after 30 days.

2.3 Usage Information

We automatically collect certain information about your use of our service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our service
• Referring website information
• Service usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our photo restoration service
• Process payments and manage your account
• Communicate with you about your orders and our service
• Improve our service and develop new features
• Provide customer support
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our service, including:

• Payment processors (Stripe)
• Cloud storage providers
• Email service providers
• Analytics services

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or protect the safety of our users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Photo files are automatically deleted from our servers after 30 days. Account information is retained until you request deletion or close your account.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@fixmyphotos.ai

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our service. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our service.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: